Privacy Policy

Who we are

Noam+ (Noam Plus) is the trading name of Raz Noam, a business registered in Israel. Website: noamplus.co.il. For any privacy matter: hello@noamplus.co.il.

What this policy covers

• Browsing noamplus.co.il.
• Contacting us: by form, email, phone or WhatsApp.
• Information we process while working for clients: websites, systems, automations and bots we build, maintain and operate.

What this website does not do

• There is no sign-up, no user account and no password.
• We do not set cookies. The only thing we store in your browser is your accessibility settings, if you choose any. On the contact page, Cloudflare's spam-filter widget may store technical data of its own.
• There is no Google Analytics, and no tool that identifies you or tracks you across websites.
• There is no Meta (Facebook) pixel and no advertising tracker.
• We do not sell, rent or share personal information with third parties for marketing.
• There is no newsletter and no bulk messaging. If you contacted us and we did not start working together, we may write to you once later, to check whether it is still relevant. You can reply "stop" at any time, and we will not contact you again.

What happens when you browse

• The site is hosted on Cloudflare. Like any website, the server keeps a technical log of each visit: IP address, browser type and the page requested. The log is used only for security and reliability, and we do not combine it with any other information.
• We count visits with Cloudflare Web Analytics, to learn which pages are useful and how people find them. It sets no cookies and does not track you across websites. It records the page loaded, the site you came from, your browser and device type, your country and how fast the page loaded. We see only totals, not the visit of any particular person.
• The "where they came from" link tool (/where-from/) runs in your browser. The number and the messages you type into it are not sent to us and are not saved. If you click one of the links it creates, it opens in WhatsApp, like any such link.
• If you change settings with the accessibility button, your choice is saved only in your browser, so you don't have to choose again on every page. It is not sent to us, and you can delete it by pressing 'Reset'.
• A WhatsApp button opens WhatsApp with a ready-made first message that says which page you came from. Nothing is sent unless you press "send". From then on the conversation is also subject to WhatsApp's privacy policy.

The contact form

If you fill in the contact form, what you write is stored in our enquiry management system and used only to reply to your enquiry.

• We ask only for what we need to reply: your name, a way to contact you and your message. The form also includes the page on our site you came to it from, so we know what interested you.
• If the system is unavailable, the form is emailed to us through Resend, an email delivery service, and reaches our mailbox.
• Sending the form means you agree that we reply about your enquiry. It is not consent to marketing.
• To filter spam, the form uses Cloudflare Turnstile. While you are on the page, it checks technical signals from your browser, such as your IP address and browser and device type, to confirm you are not a bot. Cloudflare also processes this information under the Turnstile privacy policy, and the widget may store technical data of its own in your browser. We only receive a pass or fail result.

Enquiries and leads

When you contact us, by form, email, phone or WhatsApp, we keep what you sent: your name, contact details, your message, and sometimes your business name. With the form, we also keep the page on our site you came to it from.

• Why: to reply about your enquiry, to send a quote and, if we work together, to do the work.
• Is it required: you do not have to give us these details, but without them we cannot get back to you.
• Who is responsible: Noam+ (Raz Noam), hello@noamplus.co.il.
• Who receives it: no one, except the service providers that deliver and store it for us. Details are stored in the Noam+ enquiry management system at Cloudflare, on servers in the European Union. Cloudflare holds them for us only. Only if the system is unavailable does your enquiry reach us by email through Resend and stay in our Gmail mailbox; both services store data outside Israel, including in the United States. In that case we move the enquiry into the system and delete the email. Email correspondence with us is kept in our Gmail mailbox, and emails we send go out through Resend.
• Your rights: you can ask to access, correct or delete the information by emailing hello@noamplus.co.il.

Information we process for clients

When we build, maintain or operate a website, system, automation or bot for a business, we may have access to information about that business's customers, such as enquiries from its website, or messages and images sent to its WhatsApp bot. In that case:

• The business owns the information and decides what is collected and why.
• We use the information only to build, maintain and fix what the business asked for, and only on its instructions.
• We do not use the information for any other purpose, and we do not share it with others, except the service providers listed here, which process it for us.
• The systems and bots we operate for businesses run on Cloudflare's infrastructure, which stores and processes the information on servers outside Israel, including in the United States and the European Union.
• If the business asks for it, a bot may use Anthropic's Claude, on servers in the United States, to understand messages and images sent to it, for example to check a screenshot. Under Anthropic's terms, it does not train models on this information, and it deletes it within 30 days, except in limited cases set out in its terms, such as when the law requires otherwise.
• When the work ends, we delete the information or return it to the business, as it chooses.
• If you are a customer of such a business and want to access or delete your information, please contact the business first. We will help it handle your request.

Our service providers

We use these providers to run the website and receive enquiries. Some of them store information outside Israel, under their own privacy policies:

• Cloudflare: website hosting, domain management, visit counting, spam filtering on the contact form (Turnstile) and routing of email sent to hello@noamplus.co.il.
• Resend: sending our emails from hello@noamplus.co.il, including our replies to you, and backup delivery of the contact form when our enquiry system is unavailable (servers in the United States).
• Google (Gmail): the mailbox where we receive and write emails (servers in several countries).
• Cloudflare: our enquiry management system, on servers in the European Union.
• WhatsApp: only if you choose to contact us on WhatsApp.

How long we keep information

• An enquiry that did not become a project: deleted 12 months after the last contact.
• An enquiry filtered as spam: kept aside and deleted automatically after 30 days, unless it turns out to be a real enquiry.
• If you ask us to delete your details, or not to contact you: your details are deleted as described on the data deletion page, within 30 days. Only your phone number or email address stays on a "do not contact" list, with the date of your request, so we do not contact you again by mistake.
• Clients: notes about the work are kept for 24 months after the engagement ends. Documents from our work together, such as quotes, agreements, receipts and bookkeeping records, are kept for as long as the law requires (for example for tax purposes) or as needed to defend against legal claims, and are used only for those purposes.
• Once a year we review the information and delete what is no longer needed.

Security

We take reasonable measures to protect information, including limiting who can access it and using established providers. If a security incident affects your information, we will notify you as the law requires.

Your rights

Under the Israeli Privacy Protection Law you may ask to access the information we hold about you, correct it, or have it deleted. Email hello@noamplus.co.il and we will reply within a few business days. How to request deletion and exactly what is deleted: see the data deletion page.

Data deletion instructions

Children

The website and our services are intended for businesses and adults. We do not knowingly collect information about children.

Changes to this policy

If we add a tool that collects information, or change how information is handled, we will update this page and the date at the top. Last updated: November 11, 2026. If this English version differs from the Hebrew version, the Hebrew version prevails.